1st April 2020

Outreach Offshore Ltd would like to update our operational status with the current national crisis surrounding the Coronavirus (COVID-19). Outreach Offshore Ltd is continuing to operate as normal during these difficult times, at present all recommended precautions are in place and being adhered to in accordance with government guidelines. Our GWO and Bosiet certified service engineers are available to travel to UK based sites, both land-based and offshore to ensure your equipment remains in good working order and compliant.  We are still able to provide Palfinger parts and other crane and R.O.V LARS components, as we have not incurred any major issues with supply at this time, however, we will monitor the situation proactively over the coming weeks.

We are dealing with enquiries as quickly as we can during this crisis and ask that you send any enquiries to the following mailboxes, rather than direct to employees, unless you are already dealing directly with an Outreach member of staff:

Sales Enquiries (Crane and ROV Systems) – sales@outreachoffshore.co.uk

Service & Training Enquiries – serviceandtraining@outreachoffshore.co.uk

Accounts Enquiries – accounts@outreachoffshore.co.uk

Parts Enquiries – parts@outreachoffshore.co.uk

General Enquiries – info@outreachoffshore.co.uk

Using the above email addresses will ensure your enquiry is dealt with promptly.

You can also call our head office number 01324 578778 for assistance.

Documents:

Outreach Offshore Ltd – Spare Parts Communication COVID-19 OUTBREAK

25th March 2020

Outreach Offshore Ltd is prioritising the safety of our staff during the Coronavirus outbreak and is currently manning our offices and engineering division with essential staff ensuring continuation of services. The rest of the team are all working actively from our homes and remote sites allowing us to maintain our excellent level of service during these difficult times. Should you require any assistance, please do not hesitate to contact us. 01324 578778

16 March 2020

Due to the current national crisis surrounding the Coronavirus (COVID-19), we thought it was vital to provide an update on our status during this time.

Customers and potential customers can be assured that we are continuing to operate as normal. At present, all recommended precautions that have been deemed necessary by world health professionals and the Scottish government are being implemented on all sites and by all employees.

Currently, our service engineers have not been limited in their ability to travel to any sites or limited in their working capabilities. Alongside this our parts service, as of yet, has not incurred any issues with supply, however, we will monitor the situation proactively over the coming weeks.

We will keep this page updated with any further developments. If you have any questions or concerns with current projects or enquiries please contact our head office and we will advise accordingly.

01324 157 8778